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Silver Star Resort
Vernon BC Canada
1-888-205-0649

AboutSilverStar.com Help

Welcome! 

If you're here, we can assume that you are trying to figure out how to do something on our website.  We know that nobody likes to read directions, so we made this page as short and effective as possible.

Following are helpful steps to get your listing posted onto our website quickly.

Post a new listing:

  1. Click on the Client Logon link.
  2. Click the New Client button on the bottom right.
  3. Enter your contact, and logon information and click the Submit button.
  4. Return to the Owners Menu.
  5. Click on Manage Your Listings.
  6. Carefully enter all the details about your place.
    Any details marked with an asterisk * are required. Enter these ones first.
  7. As soon as you have all the required details entered click the Submit button at the bottom of the screen. Continue to click the Submit button frequently as you work so you do not loose any of your changes.
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 Client Logon

Add pricing seasons:

 
  1. Click on the Client Logon link.
  2. Logon using your Username and Password.
  3. If you have forgotten your password, enter your email address in the username field, check the email password box, click the submit button, and your password will be emailed to you instantly.
  4. Click on <a href="http://www.aboutsilverstar.com/clients/managelistings.asp">Manage Your Listings</a> then click on the property you would like to update.
  5. Click the grey Manage Seasons & Rates button (about half way down the page) and a new window will open.
  6. Enter your season details one line at a time, clicking the Update Selected button each time to save your info.
  7. Repeat until you have entered all of your seasons.
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 Client Logon

Add your credit card info:

 
  1. Click on the Client Logon link.
  2. Logon using your Username and Password.  If you have forgotten your password, enter your email address in the username field, check the email password box, click the submit button, and your password will be emailed to you instantly.
  3. Click on Update Your Credit Card.
  4. Click the New Account button.
  5. Enter your details, then click the Submit button.
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Activate your listing (make it show up on the site):
Note:  you must enter your credit card information prior to activating your listing (see above).

 
  1. Click on the Client Logon link.
  2. Logon using your Username and Password.  If you have forgotten your password, enter your email address in the username field, check the email password box, click the submit button, and your password will be emailed to you instantly.
  3. Click on Manage Your Listings.
  4. Find the column labeled Active and click on the word InActive that appears beside the listing you are activating.
  5. Select your preferred options from the Transaction Type, Payment Type, and Payment Plan drop-down boxes, then click the Submit button.
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Update Availability Calendar:

 
  1. Click on the Client Logon link.
  2. Logon using your Username and Password.  If you have forgotten your password, enter your email address in the username field, check the email password box, click the submit button, and your password will be emailed to you instantly.
  3. Click on Manage Your Listings.
  4. Click on the listing you want to edit, scroll about half way down the page,  then click the grey Manage Daily Availability button.
  5. Select desired month and check off the days you want to modify.  Note: you can check all days at once using the Select All button in the lower right corner.
  6. Use the Set Selected Dates To button on the lower left to specify the availability.
  7. Finally, click the Submit button on the lower left to save your changes.
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 Client Logon

Edit your listing:

 
  1. Click on the Client Logon link.
  2. Logon using your Username and Password.  If you have forgotten your password, enter your email address in the username field, check the email password box, click the submit button, and your password will be emailed to you instantly.
  3. Click on Manage Your Listings.
  4. Click on the property you want to edit, make your changes,  then click the Submit button.
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 Client Logon

Add photos to your listing:

 
  1. Click on the Owners link on the left side of page.
  2. Logon using your Username and Password.  If you have forgotten your password, enter your email address in the username field, check the email password box, click the submit button, and your password will be emailed to you instantly.
  3. Click on Manage Your Listings.
  4. Click on the listing you want to add photos to.
  5. Scroll down the page until you see photos and click on one.
  6. A box will pop up. Click on the browse button, select your photo file from your hard drive, and click the upload image button.
Note that image file must be jpg format under 1 MB in size.
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 Client Logon

Edit your specials - 'Classified Ad':

 
  1. Click on the Client Logon link.
  2. Logon using your Username and Password.  If you have forgotten your password, enter your email address in the username field, check the email password box, click the submit button, and your password will be emailed to you instantly.
  3. Click on Manage Your Listings.
  4. Click on the listing you want to edit and scroll down to the 'Classified Ad' box.
  5. Enter your special offer in the text box,  then click the Submit button to save it.

Note: your listing number and phone number will automatically be included so you do NOT need to enter them in the text of your ad.

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 Client Logon

Change your contact information - email, phone, name, address:
Note:  Your contact info is stored in your profile AND on the bottom of each listing you have.  When updating your contact info, don't forget to make updates in both places.

 
  1. Click on the Client Logon link.
  2. Logon using your Username and Password.  If you have forgotten your password, enter your email address in the username field, check the email password box, click the submit button, and your password will be emailed to you instantly.
  3. Click on Update Your Profile .
  4. Make your changes, then click the Submit button at the bottom of the screen to save your changes.
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 Client Logon

Manage your requests:

 
  1. Click on the Client Logon link.
  2. Logon using your Username and Password.  If you have forgotten your password, enter your email address in the username field, check the email password box, click the submit button, and your password will be emailed to you instantly.
  3. Click on Manage Your Requests .
  4. Narrow down your list of requests by using the filter options at the top of the page.
  5. Sort these requests by clicking the column headings - click again to reverse order.
  6. Set the status of each request so it will appear where you want it when you return to this page. After changing status, be sure to click the Submit button at the bottom of the screen to save your work.
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 Client Logon

Find your listing on our site:

 
  1. Click down thru our directory at www.AboutSilverStar.com

OR

  1. Click on the Client Logon link.
  2. Logon using your Username and Password.  If you have forgotten your password, enter your email address in the username field, check the email password box, click the submit button, and your password will be emailed to you instantly.
  3. Click on Manage Your Listings.
  4. Find the column labeled Hot Link and click beside the your listing.
  5. A new window will open with your hot link in it. Copy the hot link / web address into your web browser. Note this hot link can be copied into email messages for easy reference. You can also copy this address into other web pages as a hotlink to your listing.
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 Client Logon

If you have any questions or would like assistance please email, call toll-free (North America) 1-888-205-0649 or directly at 250-503-3863.

 

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Silver Star Mountain Resort - Vernon BC Canada
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